Privacy Policy

1. Introduction

Trending In One ("we," "our," or "us") is committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered social media management platform.

By using Trending In One, you agree to the collection and use of information as described. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email, business details, and contact information
• Social Media Access: Provided only when you connect accounts via secure OAuth authentication; we never store passwords
• Business Information: Goals, marketing preferences, and campaign objectives
• Payment Information: Processed through secure third-party providers; we do not store full credit card details

2.2 Automatically Collected Information

• Usage Data: Feature usage, time spent, and interaction data
• Performance Data: Engagement metrics, follower growth, and campaign analytics
• Device Information: IP address, browser type, device type, operating system, and access times
• Cookies & Tracking: Used for authentication, analytics, and improving platform performance

2.3 Data from Connected Platforms

When you connect third-party platforms such as Facebook and Instagram (Meta Platforms), we access only the data explicitly authorized by you via secure OAuth authentication. This may include Page information, posts, insights, and lead form data solely to provide requested features inside the Trending In One dashboard.

We do not access private messages, personal Facebook profiles, or data beyond the granted permissions.

3. How We Use Your Information

• Provide AI-driven growth recommendations and content suggestions
• Enable scheduling, monitoring, and optimization of posts and campaigns
• Deliver real-time insights for engagement and business growth
• Improve platform features and AI models
• Respond to support inquiries and send essential service notifications
• Display and manage lead data retrieved from Meta Lead Ads inside the dashboard

4. Data Security

• Encryption in transit and at rest (TLS/SSL and AES-256)
• Secure OAuth authentication; passwords are never stored
• Strict access controls limited to authorized personnel
• Continuous monitoring, backups, and security best practices
• Ability for users to revoke platform access at any time

We take reasonable measures to protect your data and will notify users promptly if a security incident occurs.

5. Data Sharing & Third Parties

• We do not sell, trade, or rent personal data
• Data is shared with connected platforms only to deliver requested services and in accordance with their policies
• Trusted service providers (hosting, analytics, payments) operate under strict confidentiality agreements
• Aggregated and anonymized data may be used to improve the platform

6. Your Rights & Control

• Access, correct, export, or request deletion of your data
• Disconnect social media accounts and revoke permissions at any time
• Manage communication preferences and marketing opt-outs
• Control cookies via browser settings

7. Data Retention

Data is retained only as long as necessary to provide services or meet legal obligations. Social platform data is retained for up to 90 days after disconnection unless earlier deletion is requested.

8. Children's Privacy

Trending In One is not intended for users under the age of 18. We do not knowingly collect personal data from children.

9. Compliance

• Compliant with GDPR, CCPA, and applicable privacy regulations
• Compliant with Meta Platform Terms and Facebook Developer Policies
• Users retain full control over connected accounts and data

10. Data Deletion & Revocation

You may request deletion of your data at any time by disconnecting your social accounts from the dashboard or by contacting us at info@trendinginone.com.

Upon request, data will be deleted or anonymized within 30 days, unless retention is required by law.

11. Contact Us

For questions or concerns regarding this Privacy Policy:

Email: info@trendinginone.com

We respond within 30 days.

12. Your Consent

By using Trending In One, you consent to the collection, use, and processing of your data as described and may revoke access to connected platforms at any time.